
360°360° Performance Evaluation

Unlike conventional appraisal techniques, a 360-degree appraisal is a management tool where the manager and an employee evaluate the latter’s performance.
360-degree performance evaluation, also known as multi-rater feedback, is a comprehensive feedback mechanism that involves collecting input from various sources to provide a well-rounded assessment of an individual’s performance. Unlike traditional performance reviews, which typically involve feedback from a single supervisor, 360-degree feedback incorporates perspectives from multiple stakeholders.
360-degree performance evaluation is a powerful tool when implemented thoughtfully. It fosters a more comprehensive understanding of an individual’s contributions and areas for growth, ultimately contributing to personal and organizational development.
360-degree appraisal is a developmental tool, not a rating tool. It focuses on providing feedback, not rating an employee’s performance.
360°360° Performance sources
Managing People to Achieve Better Performance

Supervisor / Manager
Direct supervisors or managers provide insights into the employee's performance, work quality, and adherence to
Direct supervisors or managers provide insights into the employee's performance, work quality, and adherence to organizational goals.

Direct Reports
Input from individuals who have a stake in the employee's work, such as project partners or department heads, can offer a
Input from individuals who have a stake in the employee's work, such as project partners or department heads, can offer a broader perspective.

Customer
For roles with external interactions, obtaining feedback from customers or clients can provide insights into customer service
For roles with external interactions, obtaining feedback from customers or clients can provide insights into customer service, communication, and relationship-building.

peers & suppliers
Colleagues at the same level or in similar roles can provide valuable feedback on teamwork, collaboration, and interpersonal
Colleagues at the same level or in similar roles can provide valuable feedback on teamwork, collaboration, and interpersonal skills. Feedback from individuals in different departments or teams can highlight the ability to collaborate and communicate effectively across the organization.

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